Privacy Policy

1. Overview

This Policy applies to information processed through this website and related communications. “Personal data” means information that identifies or can reasonably be linked to an individual.

In some regions (including the European Economic Area and the United Kingdom), StoryLore is the “controller” of personal data. In other regions, we may act as a “business” (CCPA/CPRA terminology).

2. What We Collect

We may collect the following categories of information, depending on your interactions:

1. Contact information (e.g., name, email) when you submit a request form.
2. Usage data (e.g., pages viewed, approximate time on page) to understand performance and improve content.
3. Device and technical data (e.g., browser type, language, viewport size) used for compatibility and security.
4. Cookie preference data (e.g., consent timestamp and selections) to honor and prove your choices.

We do not intentionally collect sensitive categories of personal data through this page.

3. How We Use Data

We use information for purposes such as:

1. Provide and maintain the website and core features (including remembering your cookie choices).
2. Improve and optimize content, performance, and accessibility.
3. Security monitoring, abuse prevention, and troubleshooting.
4. Respond to requests, questions, and data rights inquiries.
5. Legal compliance and enforcement of terms.

4. Cookies & Similar Technologies

Cookies are small text files stored on your device. We use them to operate the site, remember preferences, and (if enabled) to measure usage.

4.1 Cookie categories

1. Essential: required to store your consent state and enable core site operations.
2. Preferences: remember non-essential choices such as theme.
3. Analytics: help us understand which pages are helpful and where to improve (only if you opt in).

5. Legal Bases (GDPR)

Where GDPR applies, we rely on the following legal bases:

1. Consent for optional analytics and preference cookies (where required).
2. Legitimate interests for security, fraud prevention, and improving site performance (balanced against your rights).
3. Legal obligation to meet regulatory requirements and respond to lawful requests.

6. Sharing & Disclosures

We may share information with service providers who help us operate the website (e.g., hosting, email delivery) under contractual obligations to protect your data.

We may also disclose information when required by law, to protect rights and safety, or in connection with a corporate transaction (e.g., merger, acquisition).

7. Data Retention

We retain personal data only as long as needed for the purposes described in this Policy, unless a longer retention period is required by law.

1. Cookie preferences: stored until you reset or withdraw consent, or up to 12 months (whichever comes first).
2. Request records: typically up to 24 months to handle follow-ups and audit requirements.
3. Security logs: retained for a limited period appropriate to investigate incidents.

8. Security

We apply reasonable technical and organizational measures to protect data, including access controls and secure transport where applicable. No method of transmission or storage is 100% secure, but we work to reduce risk.

9. Your Rights

Depending on your location, you may have rights to access, correct, delete, or obtain a copy of your personal data, and to object or restrict certain processing.

9.1 How to exercise rights

Use the “Request” button to submit a data rights request. We may ask for additional information to verify your identity and protect your data.

10. International Transfers

If data is transferred across borders, we use appropriate safeguards as required by applicable law (for example, contractual protections and security controls).

11. Children’s Privacy

This site is not directed to children under 13 (or the minimum age required by local law). We do not knowingly collect personal data from children. If you believe a child provided personal data, contact us to request deletion.

12. Changes to this Policy

We may update this Policy from time to time. The “Effective” date reflects the latest revision. For material changes, we will provide notice as required by law.

13. Contact Us

For privacy questions, requests, or concerns, contact:

1. Email: [email protected]
2. Phone: +1 (415) 732-9841
3. Mail: StoryLore Privacy Team, 140 Market Street, Suite 210, San Francisco, CA 94105, USA

If you are in the EEA/UK, you may also have the right to lodge a complaint with your local data protection authority.